My Kitchen Pros

Privacy Policy

Effective Date: 2026-05-26

My Kitchen Pros ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect on mykitchenpros.com, how we use it, who we share it with, and what rights you have. By using this site or submitting a form, you agree to this policy.

1. Information We Collect

We collect the following categories of information:

  • Contact information you provide on our forms: name, phone number, email address, and any project details you choose to share (timeline, budget range, scope notes, photos, message body).
  • Communications between you and us by phone, text, or email after you submit a form.
  • Usage data about how visitors interact with our site (pages viewed, traffic source, device type, approximate location), collected through standard analytics tools.
  • Cookies and similar technologies for site functionality, analytics, and to remember your preferences. You can control cookies through your browser settings.

We do not knowingly collect information from anyone under 16 years old.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry, schedule estimates, and follow up about your project.
  • Contact you by phone, text, and email about your project and our services.
  • Improve our site, services, and customer experience.
  • Comply with our legal obligations and protect against fraud or misuse.

3. SMS Messaging

Information Sharing

Text message opt-ins are excluded from information sharing with third parties for marketing purposes. Your phone number will not be sold or shared with other companies for their marketing use. We do not participate in lead sharing or co-registration with other brands. Your data may be shared only with service providers who assist us in delivering SMS messages, and these service providers are bound by confidentiality agreements to protect your information.

How We Use Your Phone Number

Your phone number is used to send you the SMS messages you subscribed to receive. We do not use your data for any other purpose without your explicit written consent.

Message Rates and Opt-Out

Message and data rates may apply. You can opt out of receiving SMS messages at any time by texting STOP to the number sending the message. For help, reply HELP to any message or contact us at hello@mykitchenpros.com.

Your SMS Rights

You have the right to request access to, modification of, or deletion of your personal data at any time by contacting us at hello@mykitchenpros.com.

4. How We Share Your Information

We do not sell your personal information. We share it only with:

  • Our internal team handling your project (estimators, project managers, installers).
  • Service providers we use to manage estimates, scheduling, customer relationships, and communications (CRM, email and SMS platforms, calendar tools). These providers are bound by contracts limiting their use of your information to the services they provide to us.
  • Legal authorities when required by law, subpoena, or court order, or to protect our rights, property, or safety.

5. Data Retention

We keep your information for as long as your project is active and for a reasonable period afterward to maintain warranty records, comply with tax and legal obligations, and respond to follow-up questions. Marketing contact information is retained until you opt out.

6. Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. No system is perfectly secure. If we ever experience a breach affecting your information, we will notify you in accordance with applicable law.

7. Your Rights

You can:

  • Access the information we hold about you.
  • Correct information that is inaccurate.
  • Delete your information, subject to our legal retention obligations.
  • Opt out of marketing emails (via the unsubscribe link) and text messages (reply STOP).
  • Request a copy of your information in a portable format.

To exercise any of these rights, email us at hello@mykitchenpros.com. We will respond within 30 days.

7A. Additional State Privacy Rights

Some U.S. states grant their residents privacy rights beyond those described above. If you reside in a state with a comprehensive consumer privacy law, you may have rights to:

  • Confirm whether we are processing your personal data and access the data we hold.
  • Correct inaccuracies in your personal data.
  • Delete personal data we hold about you.
  • Obtain a copy of your personal data in a portable format.
  • Opt out of targeted advertising, the sale of personal data, or profiling that produces legally significant effects.

We do not sell or share personal data for cross-context behavioral advertising, do not engage in targeted advertising, and do not engage in automated profiling that produces legally significant effects. We do not knowingly process the personal data of minors under 16 for these purposes.

To exercise any state-specific rights, email hello@mykitchenpros.com with subject "Privacy Rights Request." We will verify your identity and respond within 45 days. If we decline a request, you may have the right to appeal under your state's law — reply to our decline notice and we will reconsider within an additional 60 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date at the top reflects the most recent revision. We will not materially reduce your rights without prior notice.

9. Contact Us

Questions about this Privacy Policy can be sent to:

My Kitchen Pros
Email: hello@mykitchenpros.com